Three connected parts of the model
The product model follows a practical sequence: define what matters, observe performance against it, and use the results to focus coaching.
DefineCustom competency areas
Organize the criteria a team needs under knowledge, skills and abilities, then attach specific behaviors to each area.
Working outputA clear performance vocabulary shared by leaders, coaches and employees.
ObservesCOREcards and coaching notes
Use focused evaluations to record strengths, gaps and recent progress without relying on an unstructured annual review.
Working outputEvidence that can guide the next coaching conversation.
MeasureDashboards and analysis
Compare evaluation progress, identify development priorities and examine results over time at individual and team level.
Working outputReports for training decisions, coaching focus and performance alignment.